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This authentication method functions as an additional security measure, ensuring that only the user themselves can access the account.

This process must be configured per user; that is, if your Moloni account has more than one user, this process must be carried out by each of them.

Follow these steps:

1. In the client area, go to the user menu and click on Security and access.

2. Activate the button in the Authentication App section.

3. Enter the password and click on the Confirm password button.

4. In this section, use an authentication app to scan the QR Code or manually enter the code.

We recommend using apps like Google Authenticator or Microsoft Authenticator.

5. After configuration, a 6-digit code will be generated in the app used. This code should be entered in the 6-digit verification code field.

6. Click on the Verify code button.

Two-factor authentication has been successfully activated.

After activation, Moloni automatically generates eight backup codes for the user. If you lose your mobile device, instead of the numeric code provided by the app, you can use one of these backup codes to regain access to your Moloni account. These backup codes, once generated, can only be used once and should be stored in a secure location.

7. Copy or download a file (in .txt format) with the codes. To do this, click on the Copy or Download button.

8. Then, click on Continue.

If you have lost or used all the backup codes, you can generate new codes by clicking on the Generate Codes button.

When generating new backup codes, the previous codes will be deactivated.

Note:

The use of this authentication method does not affect password recovery procedures, email changes, or initial validation of Moloni accounts. If you lose or replace the device used in the authentication apps, refer to the guides for Google Authenticator or Microsoft Authenticator. If you continue to experience difficulties accessing your account, please contact our support team for assistance from a specialist.