Moloni and Shopify - Common issues and their fixes.
Check our FAQ for common issues and their fixes related to the Shopify/Moloni integration.
Issue
Error creating document due to missing taxes. The shop might not have been set up to charge taxes or adhere to local fiscal zones, which causes the document to be created without any associated taxes.
Fix
Head into your Shopify shop settings, click Taxes and duties and activate the tax charge for the respective countries.
Issue
Error creating document due to a missing Shopify product.
Fix
Avoid using Custom products on your orders.
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